KIundQ Blog

Practical knowledge for quality management.

Guides, methods, and field reports from 20+ years of quality management in manufacturing — AI augments, it doesn't replace.

Heiko Bergmaier speaking at one of the rounds of TQU GROUP's AI & Q Stammtisch

KIundQ Co-Hosts TQU GROUP's AI & Q Stammtisch at TRUMPF in Ditzingen

AI & Q Stammtisch on 3 September 2026 at TRUMPF in Ditzingen: quality people swap real AI experiences, free of charge and with no sales pitch. I'm there as a speaker.

TQU GROUP announcement graphic for the impulse event 'Making complaint handling more efficient with AI'

Impulse Event with TQU GROUP: Reviewing 8D Reports in Minutes, Not Hours

Live demo with 50+ attendees: how the 8D Checker reviews an 8D report in minutes instead of hours — and what that means for your complaint handling.

Workshop room during an AI in production & operations training session

Variance, Bottlenecks, Rework: What a Paper Airplane Line Reveals About AI in Production

A mini paper-airplane production line makes real manufacturing pain visible in minutes — and shows exactly where AI helps: complaints, patterns, data protection, standards.

Portrait photo marking the partnership between KIundQ and TQU GROUP

Partnering with TQU GROUP: 40 Years of Practice Meet AI for Your Quality Management

November 25, 2025

KIundQ and TQU GROUP combine 40 years of business experience with pragmatic AI — helping manufacturers reach robust processes and lower costs without becoming AI experts.

Audience raising hands during the 'Quality Redesigned – Thinking in AI' session with TQU GROUP

Quality Redesigned – Thinking in AI

3 practical takeaways from an impulse workshop on AI in quality management: hands-on tools over theory, and what the EU AI Act actually means for your team.

Status: June 2026

1. General Information and Mandatory Disclosures

Designation of the controller

The party responsible for data processing on this website is:

Heiko Bergmaier
Donnersbergerstr. 54
80634 Munich
Germany

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, contact details, etc.).

2. Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can withdraw consent that you have already given at any time. An informal notification by email is sufficient for this purpose. The legality of the data processing carried out until the withdrawal remains unaffected by the withdrawal.

3. Right to Lodge a Complaint with the Competent Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: Addresses and Links.

4. Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a standard, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.

5. Right to Information, Rectification, Restriction, and Deletion

Within the framework of the applicable legal provisions, you have the right at any time to free information about your stored personal data, its origin and recipients, and the purpose of the data processing and, if applicable, a right to rectification, restriction, or deletion of this data. You can contact us at any time using the contact options listed in the imprint for this and further questions on the subject of personal data.

6. SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content that you send to us as the site operator, our website uses SSL or TLS encryption. This means that data you transmit via this website cannot be read by third parties. You can recognise an encrypted connection by the "https://" address line of your browser and the lock symbol in the browser line.

7. Server Log Files

The provider of the website automatically collects and stores information in server log files, which your browser automatically transmits to us. These are: page visited on our domain, date and time of the server request, browser type and browser version, operating system used, referrer URL, host name of the accessing computer, IP address. This data is not merged with other data sources. The basis for data processing is Art. 6 (1)(b) GDPR.

8. Contact Form and Waitlist

When you contact us via the contact form or join the waitlist for a not-yet-released product (e.g. FMEA Moderator), we process the data you provide. For the contact form this is your name, e-mail address, optionally your phone number and your message; for the waitlist only your e-mail address.

We use this data solely to handle your enquiry and get in touch with you, or to inform you about the launch of the respective product. The data is transmitted encrypted to an automation instance operated by us (n8n) on a server under our control (n8n.bergmaier-innovations.de). No data is shared with third parties.

The legal basis is Art. 6(1)(b) GDPR (handling your enquiry or pre-contractual measures); for the waitlist we rely on your consent under Art. 6(1)(a) GDPR. You can withdraw this consent at any time with future effect, e.g. by e-mail to heiko@bergmaier-innovations.de.

We store the data only for as long as necessary to handle your enquiry, until the product launch or your unsubscription, unless statutory retention obligations apply.

Source: Privacy configurator from mein-datenschutzbeauftragter.de